Commerce operations
If every 1,000 extra orders create more manual work, the operation is not scaling.
Map repetitive work, exceptions, approvals, and disconnected systems across orders, inventory, fulfillment, returns, support, procurement, and catalog operations.
Best first step
Commerce Automation Audit
Start with diagnosis before implementation so the work is tied to the actual business constraint.
Map My Manual WorkThe problem
Why this becomes expensive if it is ignored.
Growth often increases headcount because the underlying workflow still depends on spreadsheets, copy-paste work, inboxes, and people manually reconciling systems.
The outcome
What the business should understand or improve next.
An automation opportunity map showing what can run automatically, what should remain approval-gated, and where the largest operational leverage exists.
You probably need this when
The symptoms already look familiar.
Order volume increases support or operations headcount.
Employees repeatedly copy data between systems.
Exceptions are discovered only after customers complain.
Inventory, returns, or fulfillment reconciliation is manual.
Commerce Automation Audit
What we would inspect or map first.
The first step is designed to produce useful findings even before a larger implementation is agreed.
Related Drasped services
The implementation depends on what the diagnosis finds.
Commerce Automation Audit